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At Wibly, we want you to know how we collect, use, share, and protect information about you. By interacting with Wibly through our stores, websites, mobile applications, products, services, or otherwise, you consent to the use of information that is collected or submitted as described in this privacy policy. We may change or add to this privacy policy, so we encourage you to review it periodically.
We may collect the following types of information:
If you choose not to provide information, we may not be able to provide you with requested products, services, or information.
We collect information that you enter on our digital properties or give to us in other ways (e.g., when you contact Guest Relations, order on our website, purchase a product in a Wibly store or create a gift registry).
We may connect information collected automatically with information we already have about you in order to identify you as a Wibly Guest. If we are able to identify you as a Wibly Guest we may, for example, link your activity on our website to your activity in a Wibly store or on one of our mobile applications. This allows us to provide you with a personalized experience regardless of how you interact with us – online, in store, mobile, etc.
In order to provide the best Guest experience possible and run our business operations, we also use automated information collection technologies for reporting and analysis purposes. We examine metrics such as how our marketing efforts are performing and how you are interacting on our website, in our stores, on our mobile applications, and with our advertisements and emails.
We and our service providers use anonymous identifiers such as cookies and other technologies to collect and store certain types of information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, hardware/software information, cookie and session ID) whenever you interact with us or third-parties that use our services.
We also allow third-party companies (e.g., Google) to place tags on our digital properties once approved through our tagging process. The tags may collect information from your interactions on our website. Our Privacy Policy does not cover these third-party companies. Please contact these third-party companies (e.g., Google) directly for more information about their privacy policy and your choices regarding the tags and the information collected by the tags.
Our sites and mobile applications include social media features, such as the Facebook, Pinterest, and Twitter widgets. These features may collect information about you such as your IP address and which page you are visiting on our site. They may set a cookie or employ other tracking technologies to accomplish this. Social media features and widgets may be hosted by a third-party. Your interactions with those features are governed by the privacy policies of the companies that provide them.
If you use a mobile device, your device may share location information (when you enable location services) with our websites, mobile applications, services or our service providers. For example, precise geo-location can be used to help you find nearby Wibly stores; or, in-store location through the use of your phone's bluetooth signal, LED light chip technologies or other technologies will permit Wibly to find nearby products for you, get you real-time deals, auto-sort your shopping list and more. To manage how you share your device's location settings, go to the Choices section of this privacy policy.
We use cameras in and around our stores for operational purposes such as measuring traffic patterns and tracking in-stock levels. Cameras may also be used for fraud detection, theft prevention and security.
When enabled, we may also use your device's camera (e.g., Apple's TrueDepth camera) so you can use services such as product visualization (e.g., see item in your space) or virtual try on services (e.g., try on accessories/beauty products). Information collected from your device's camera for these services is used in real time and is not stored on the servers. The virtual try on experience operates within your own device or browser and the data is deleted after the experience ends.
We collect information about you from other sources to enhance our existing Guest information and improve the accuracy of our records. This improves our ability to contact you and increases the relevance of our marketing.
Information we collect is used for a variety of purposes, including activities such as:
In addition, information we collect improves your experience by delivering more personalized interactions and advertising in digital (e.g., our website, mobile app, other online sites) and social media (e.g., Facebook, Pinterest), as well as TV and Video platforms.
We share the information we collect within Wibly, which includes all Wibly subsidiaries and affiliates. Wibly may use the information to offer you products and services that may be of interest to you.
We may share the information we collect with companies that provide support services to us (such as printers, email providers, mobile marketing services, analytics providers, web hosting providers, call center/chat providers, payment processors, fraud prevention providers or shipping services providers). We limit information shared with service providers to what is necessary to fulfill the services.
We may disclose information we collect when we believe disclosure is appropriate to comply with the law; to enforce or apply applicable terms and conditions and other agreements; or to protect the rights property or safety of our company, our Guests or others.
If you do not wish to receive promotional emails from us, contact us at contact@wibly.com to opt-out. You also have the ability to unsubscribe from promotional emails via the unsubscribe link included in each promotional email.
We may send text messages you have consented to receive. You can cancel text messages at any time by texting "STOP". After you send "STOP", we may send you an additional text message to confirm that you have been unsubscribed.
The help function of your browser should contain instructions on how to set your device to accept all cookies, to notify you when a cookie is issued or to not receive cookies at any time. If you set your device to not receive cookies at any time, certain personalized services cannot be provided to you.
We maintain administrative, technical, and physical safeguards to protect your personal information. When we collect or transmit sensitive information such as a credit or debit card number, we use Payment Card Industry (PCI) standards to protect that information. However, no e-commerce solution, website, mobile application, database or system is completely secure or "hacker proof." You are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse.
We recognize the particular importance of protecting privacy where children are involved. We do not knowingly collect personal information online from children under the age of 13. If a child under the age of 13 has provided us with personal information online, we ask that a parent or guardian contact us at contact@wibly.com.
Email: contact@wibly.com
Privacy Information Line: contact@wibly.com
Last update: June 18, 2025